Airports - Ground Staff

Description:

About Your Job:

As an Airport Services Agent, you will provide an excellent service to customers at the airport terminal, and help create a stress-free environment for customers whilst travelling. You will ensure a total quality service and adhere to safety policies and security standards of the company.

Specific accountabilities include:

Being visible to ensure that the highest level of service is provided in a professional manner
Liaising with Check-In, and other related areas for the smooth acceptance of passengers
Escorting and directing arriving/departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates
Assisting Duty Officer to handle company materials and records
Working with GHA for quick processing of hotel and transfer passengers
Conducting pre-flight administration to ensure the smooth running of every Qatar Airways flight departure

Requirements:

About You:

To be successful in this role you must have a high school Qualification (O level,Year 10, minimum compulsory education. Minimum of 2 years’ experience in an airline/travel industry. You should be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedure is a strong advantage with fair knowledge of world geography and proven experience with the Amadeus reservation system.

Fluency in English (written and spoken) is essential to perform in this role

Note: you will be required to attach the following:
1. Resume / CV
2. CV

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