Customer Service / Call Center
Customer Service Officer (Ticketing)
Date posted:
Expire date:
Recruiter:
Job Category:
Location:
Reference:
08.Sep.2015
Open Until Filled
Singapore Airlines
Customer Service / Call Center
Singapore
396-233
Description:
Job Description
You will perform frontline services at the Service Centres. These include making flight bookings, issuing and reissuing tickets, processing refunds and membership related transactions. You will attend to customers over the ticket counter and via emails. In addition, you will assist in backroom administrative functions and other ad-hoc duties when assigned.
Requirements:
Required Skills
You should possess a good diploma. You must be a team player, possess good communication skills, people relationship skills and customer service attributes. You are expected to perform shift duties, including weekends. Work experience in the airline/travel industry or customer services, with knowledge of airline tariffs and ticketing will be an advantage.
Please complete a copy of our application form and submit it together with your online application via our recruitment system.
We thank all applicants for their interest and regret that only shortlisted candidates will be notified
Job Location
Singapore, Central Singapore, Singapore
Position Type
Full-Time/Regular
Apply
