Airlines - Corporate Operations

Description:

Ryanair is looking to hire a Charge Back Administrator who will report to our Fraud and Card Payments Manager. This position is a permanent role based in Ryanair's head office at Airside Business Park, Swords, Co Dublin.

Responsibilities include

Process daily chargeback files from Acquirers.
Review eligibility of chargeback for representment.
Collect, prepare necessary documentation necessary defending chargeback dispute.
Adhere and Maintain extensive knowledge of card scheme rules, regulations, timeframes relating to chargeback, arbitration and compliance cases.
Maintain and provide detailed reports of all chargeback received and status update.
Monthly reconciliations between chargebacks received, updates and bank accounts
Work closely with Fraud team in relation to Fraud prevention Chargeback trends etc.
Best practice recommendations for chargeback reduction and process improvement.
Ad-hoc duties within the Chargeback/Fraud Department.

Requirements:

A business/finance graduate or an individual with relevant chargeback/fraud payment experience (preferably gained in an airline, e-commerce organisation or travel industry).
Fluent English (excellent written and verbal communication skills).
A second European language is preferable.
Knowledge of New Skies Reservation System, Chargeback/ fraud screening tools is desirable but not essential.

Excellent analytical and problem solving skills are essential. The candidate should be able to demonstrate a high degree of initiative, strong interpersonal and excellent communications skills.

If you meet the above criteria and have the energy and commitment to join our exciting organisation, then we want to hear from you!
Full details:
Location Dublin, Ireland
Employment type Full-time
Industry Airlines/Aviation
Function Finance
Experience Associate

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