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Aviation / Airport Information Technology



Senior Information Analyst

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Aviation / Airport Information Technology
Australia, Mascot Corporate Campus


Mascot Corporate Campus location
Competitive salary and industry benefits
Create a culture of curiosity by treating data as an asset and analytics as a core competency

Qantas is widely regarded as a leading airline and one of the strongest brands in Australia. We have built a reputation for excellence in safety, operational reliability, engineering and maintenance, and customer service. Qantas proudly recognises the value and the dedication of our employees across the globe and is one of the largest employers in Australia.

The Information Analyst position is part of the Business Insights Centre of Excellence (BI CoE) that is leading Qantas in using data and analytics. You will do this by creating a culture of curiosity that drives continuous innovation and by treating data as an asset and analytics as a core competency. This is a chance to be part of the establishment of a new and growing group which will be foundational to Qantas future success in information management and analytics.

The Information Analyst role will be part of a team that delivers Information assets and BI applications to the Qantas business. Use data and information to help business stakeholders make informed decisions about actions that can be taken to improve the business.

In return, Qantas will offer you a diverse and attractive range of benefits, and a variety of career options arising from the complexity and specialisation of the various businesses.

You will be responsible for:

Taking technical leadership on decision support and data provisioning
Productionising data solutions for repeating requests, managing developers if this requires complex development
Developing a deep understanding of the business operating model, understanding both the tactical and strategic business objectives
Providing answers to complex ad-hoc queries from the business using the data warehouse and other sources to answer the questions
Establishing the priority of work through assessing the value to the group of decisions that can be made based on the basis of the information and insight
Developing solutions to complex business problems with a highly detailed level of analysis
Developing approaches to encourage Self-Service data delivery
Working with stakeholders to test the quality and completeness of the information
Demonstrating the accuracy and completeness of the information to the business
Guiding business users in the use of information and how to get it
Developing communications and documentation explaining what information is available and how to access it
Promoting the group by communicating across the organisation about successes and the benefits of the information and analysis provided
Presenting insights in a manner which can be readily understood by the business
Championing data driven decisions across the organisation
Leading the introduction of tools (e.g. JIRA and sharepoint) and processes to manage the workload of the decision support and data provisioning function to communicate what is being done, prioritise work and maximise reuse of previous work
Coding and implementing Teradata solutions using SQL Implement and govern end-to-end DW solutions using SQL, Teradata, Datastage, Cognos and any other applicable tools and processes
Developing end-user reporting using enterprise tools (eg Power BI)


To be successful in this role you will display:

Bachelor's Degree in Mathematics, Computer Science, Information Systems or equivalent combination of education and experience
Curiosity about data and a problem solving aptitude
An understanding of business needs and terminology and the ability to relate this to data in a data warehouse
Strong communication, presentation, and analytical skills
Adaptability and the capability of multi-tasking, time management
Proficiency in Microsoft Word, Excel, PowerPoint, and Visio
Ability to work in a team environment and demonstrate ownership of actions
Knowledge of and experience with SQL, Particularly Teradata

Qantas is an Equal Opportunity Employer, and we invite you to be part of an organisation that fosters a diverse workplace, supports many charities and environmental initiatives, and is actively committed to Australia’s youth, the arts and sport. Aboriginal and Torres Strait Islander people are encouraged to apply.

Embrace the Spirit and submit your application today using the Apply button below.