Airlines - Corporate Operations

Description:

This is a rare and exciting opportunity to set up a research function within Europe’s biggest airline. Ryanair’s Insight & CRM team are looking for somebody with the passion to provide the “why” to help us understand the “what” that will be generated through our website and booking data.



The successful candidate will be involved in all aspects of the research process, including proposal preparation, project design and management, analysis and delivery of key consumer insights to the business. Building, managing and surveying a panel of Ryanair customers is key, as is working with external agencies and panel providers to understand what customers think about us at a national level.



They will also work with the leads within the team to ensure that market research integrates with our data science, data management and CRM functions through both ways of working and the research tools, techniques & panels we use.

Requirements:

Prospective candidates must have at least 3 years’ experience in quantitative research techniques at a research agency or research function within a blue chip company, particularly research & questionnaire design and analysis. Knowledge of qualitative research is preferred but not mandatory, but it is important that the candidate knows and understands panels, the research process and has a passion for understanding and integrating their work with analytics generated by the wider team.

Benefits

Competitive Salary
Travel Benefits
HQ in Swords voted in the Top Ten offices to work in, in Dublin -

If you meet the above criteria and have the energy and commitment to join our exciting organisation, then we want to hear from you!

Apply