Airlines - Corporate Operations

Description:

Gama Aviation is seeking a Client Service Coordinator to join our Hong Kong based team. Reporting to the Managing Director, Asia you will be responsible for ensuring the overall delivery of safe, efficient and timely aircraft services to our aircraft management and charter clients and to utilise all available resources to ensure efficient and cost-effective planning of trips in accordance with statutory requirements and company policies.

Principal Accountabilities:

Close liaison with aircraft management and charter clients to gather required information for scheduling and planning flights and to anticipate challenges and plan solutions.
Collaboration with locally based crew to ensure information is shared in a timely manner and that preparations are made in advance.
Ability to prepare and monitor the validity of operations with regards to flight plans, airfield performance, airfield categorisation and flight time limitations
Notify and update all airports and handling agents on aircraft movements and onward schedules.
Assist the managerial team in investigating any enquires, complaints or deficiencies relating to the service
Assist the managerial team in producing monthly operational and management reports to the client where required.

Requirements:

Personal Specification:

Ideal candidates will have:

Significant operational experience, ideally gained within a Business Aviation environment.
Sound knowledge and understanding of Aviation regulations and the effect on day-to-day operational requirements, together with the ability to deal with complex operational issues inherent to a fast moving environment.
Excellent decision making skills and spatial awareness along with a keen eye for detail.
Excellent communication skills with a range of audiences, including ultra HNWI’s, Royalty, Celebrities and Senior Managers of Corporations.
Experience of forming and maintaining working relationships across professional and operational boundaries.
Experience of working in teams, including influencing colleagues into delivering consistently high standards.
A history of continued personal development, including on-going training and mentoring to promote a cohesive team atmosphere and enjoyable working conditions
Languages required English and basic Chinese

If you think you are suitable for the position please email a copy of your resume with a cover letter to careers.mena@gamaaviation.com

Due to the high number of applications only successful candidates will be contacted.

Apply