Airlines - Corporate Operations

Description:

Customer Service Manager Aircraft Related Components (m/f)
Lufthansa Technik Shenzhen Co., Ltd. (深圳汉莎技术有限公司)
Shenzhen (China)

Actively promotion and sales of products and service of the company
Developing and maintaining customer relationship
Taking the responsibility of sales target, e.g. revenue and GPM.
Cooperating with customer service to satisfy customer demand
Performing sales process:
Collecting market information and customer demand
Preparing and Making offer and proposal
Preparing and negotiating contract
Handling customer concerns and questions
Collecting payment from customer
Taking care of customer complain and warranty, together with customer service
Transferring customer demand and market information to business uits in order to develop new product or improve service
Cooperating with group sales and sales from other product divisions to promote our products
Actively participating customer events
Unless otherwise stated, the sales manager shall report to director of sales directly.

Requirements:

Your profile

Collect information and define customer demand
Build up personal relationship
Understand contractual terms
Find and define risk
Excellent writing and verbal communication skills
Fluent in English
Formal presentation skills
Organization and planning
Team working
Strategic thinking
Problem analysis and problem-solving
Decision-making

Since 2002, Lufthansa Technik Shenzhen (LTS) has been providing Chinese and Asia-Pacific airlines with maintenance, repair and overhaul services for aircraft parts, including modifications, spare unit supply and engineering support. As a member of Lufthansa Technik’s worldwide network, Lufthansa Technik Shenzhen (LTS) inherits the profound know-how and up-to-date technology from Lufthansa Technik Group. Innovative repair methods and equipment ensure the high quality and reliability of our products. Located in Shenzhen, one of China’s powerhouses of economic development, the prime logistic hub of the Pearl River Delta and Hong Kong can be utilized for fast and easy access from all major Asian hubs. The transportation and logistics are arranged promptly through our local customer service.

For further information:
Ping Zhou: zhou.ping@lht-shenzhen.com

If this is you, please apply online.

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