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Airlines - In Flight Staff



WestJet Encore French Bilingual Flight Attendant - Toronto

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Job Category:
Open Until Filled
Airlines - In Flight Staff
Toronto, ON (YYZ) Canada


The crowd is cheering, and now is your chance to be part of the encore performance. WestJet Encore has taken flight in the same WestJet fashion as when the airline took to the skies 20 years ago – by enriching the lives of everyone in WestJet’s world by providing safe, caring and affordable air travel.

WestJet Encore bringing this remarkable service to Canadians in communities who have been waiting for us. Until now, many of these communities have, unfortunately, not had many air travel options. WestJet Encore is liberating more Canadians in more cities by making the opportunity to connect easier and, above all, more affordable.

Do you want to be part of this encore? Do you have the energy, enthusiasm and commitment to help build the greatest low-cost regional airline in Canada?

We thought you might!

About the role:

We are currently recruiting for Full Time French Bilingual Flight Attendants Toronto based. WestJet Encore is our regional airline with shorter flight times. Flight Attendants are not only ambassadors representing the company, but the face of our culture and our people. Flight Attendants (FA’s) are safety, security and service professionals, entrusted with the safety and security of our guests, crew members and the aircraft.


Conditions of Employment:

Must be 19 years of age or older
Must be able to communicate with an advanced level of written and spoken English and French
Must hold a current valid passport; where a Canadian Passport is not held, a Canadian Permanent Resident card (accompanied with all individual Visas necessary to enable you to perform the duties of a Flight Attendant wherever WestJet Encore operates) is required
Must be able to obtain and maintain an Airport Restricted Area Pass (requires a 5-year traceable history, a clear criminal record and a Canadian citizenship or Permanent Resident Card)
A clear criminal background check is required
Must be able to reach 183 cm or 72 inches flat-footed without shoes (emergency equipment requirement)
Height must be less than 6’2” (including footwear with a 2 inch heel maximum)
Must successfully pass a functional assessment – must be able to lift 50 pounds from floor to waist and 22 pounds overhead; Your functional capabilities must meet the essential functions of the Flight Attendant job
Must successfully complete a 5-week full-time initial training program in Calgary, as well as, annual training and any other training deemed necessary by the Company
Must complete a first aid course prior to initial training. The will cost be approximately $170.00 plus GST
Must be able to travel away from home (overnights are required)
Must be ready and willing to work 24h/7d/365y; must be able to work any hour of the day, and any day of the week or year
Must be available for reserve shifts. When on call for reserve, Flight Attendants must be contactable and able to report to work within 2 hours of the request being made
Must be able to adhere to strict uniform standards

Core Qualifications:

Advanced level of spoken French and English
High school diploma
Minimum of 5 years experience providing exceptional customer service
Minimum of 2 years sales experience
Must be able to solve problems and make quick decisions in the interest of crew and guests
Must be comfortable working in confined spaces
Must be flexible and able to work a varied schedule
Intermediate skill level with computers
Post-secondary education an asset

Safety and Security:

Enforcing and following all standard operating procedures to ensure compliance with WestJet Encore and regulatory requirements
Operate safety and emergency equipment such as oxygen systems, aircraft doors, fire extinguishers, galley equipment, communication equipment, and lighting systems
Ability to handle first aid situations onboard the aircraft
Manage uncomfortable situations such as disruptive and unruly guests

Guest Service:

Uphold exceptional guest service standards and Create A Remarkable Experience (CARE), both inflight and on the ground
Complete service and sales in accordance with WestJet Encore service standards
Greet and engage guests onboard the aircraft

We would like to thank all applicants in advance for sending in their resumes. Only those who qualify will be considered for the role. WestJet is an equal opportunity employer and encourages applications from all qualified individuals. WestJet's hiring policy is to recruit and select the best applicant for employment solely on the basis of their qualifications for the position. WestJet does not discriminate against applicants based on race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability or a conviction for which a pardon has been granted. Safety comes first at WestJet.