Airlines - Ground Staff

Description:

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Reservations Sales & Services Representative

Mexico City, Mexico

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT



Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.



NO AGENCIES PLEASE




Overview

Sells consultatively
Communicates information to customers regarding fares, rates, schedules, routings, travel documents (Visa/Passports, etc.), flight arrival and departure times or related services, in a pleasant, well-modulated voice and courteous manner
Resolves customer conflicts requiring handling or service
Arranges for ticketing and other special services
Notifies customers of flight irregularities and changes in schedules
Assists company employees in arranging business and personal travel plans
Operates computer terminal equipment to access, input and retrieve information

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Requirements:

Qualifications


Education

High School Diploma, GED or education equivalent required

Knowledge/Skills

Must be fluent in English and Spanish (written and spoken)

Experience

Prefer one year of experience in sales, customer contact, or other related work required

Other

Must be at least 18 years of age required
Must be legally authorized to work in Mexico for any employer without sponsorship
Must have valid US Visa and Passport
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Must be flexible to work all shifts and, when necessary, available 7 days a week, including holidays and weekends, to deal with any operational and/or unforseen situations



INDUAL



Job Reservations - Line
Primary LocationMexico
Organization United
Schedule Full-time

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