Airports - Ground Staff

Description:

Job Purpose

As the Aircraft Loading Supervisor, you will be required to safely coordinate arrival and departure below wing activities of the aircraft, by leading and briefing loading teams on the handling requirements and ground support activities and ensure alignment with the SLA’s, standard operating procedures and highlight any potential handling constraints.

Monitor the readiness of various ground services providers to ensure that all resources are available and that the equipment restricted area (ERA) is clear to receive inbound aircraft and deliver a safe on-time performance
Ensure that safety briefings are conducted regularly and that staff have the knowledge and confidence to work safely by providing support, direction and being a role model for the desired safety behaviours
Lead team of staff on the day of operations, undertaking all loading and equipment operation activities to safely handle all arrival & departure flights efficiently
Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
Implement day-to-day operations assigned and ensures compliance with the established standards and procedures
Undertake aircraft damage check in a timely manner to ensure that within 15 minutes of the actual time of arrival (ATA) the airline representatives, flight officer and safety are informed

Flight Arrival:

Collect the required information (Loading Distribution Message (LDM), CPM (Counter Pallet Message), Baggage irregularity tags and Personal Digital Assistant (PDA)) to communicate the information to relevant stakeholders
Communicate the ATA of the aircraft to the Flight Officer confirming the aircraft type and the registration. Escalate any Ground Services Equipment (GSE) serviceability concerns to the Flight Officer on the shift

Flight Departure:

Validate with key stakeholders the aircraft registration/ flight details (tallying of aircraft registration with loading instruction reporting form (LIRF))
Monitor the loading process to ensure that the assigned dead load is loaded and reconciled as per the LIRF
Confirm the safe condition of any dangerous goods (DGR) prior to loading and signs the notification to captain (NOTOC) for handover to the operating Captain
Utilise the Load Deviation Authorization form in case of any change in the load plan (within last minute change (LMC) limits) and provide it to the Load Control Officer
Review and checks the boarding status and ensures reconciliation with the Customer Services Team Leader (CSTL) on the final figures and as per the Flight Manifest Summary Report (FMSR) for the bin cards and unit numbers
Review the GX print received from the CSTL in case of off-loading and communicates with BHC for the location and details of the baggage to ensure offload of the baggage
Reconcile all dead load is loaded as per the LIRF and receives confirmation of the boarding status from the CSTL on the final passenger figures
Update the load sheet with any LMC (Below and Above Wing) to ensure that the boarding over slip from the CSTL matches the load sheet
Update the Flight officer on time targets and any delays. Monitor the readiness of the pushback is there on-time
Conduct visual bay sweep prior to door closure and requests logistics for collection of any offloaded dead load

Requirements:

Qualifications & Experience


High School with a certificate OR Diploma in ground handling / aircraft handling



Experience:

High School with a Certificate: 4-6 years of experience in ground handling / aircraft handling

Diploma degree: 2-4 years of experience in ground handling / aircraft handling



UAE Driving license / Home Country Driving License

Valid license for operating equipment (ADP) – Preferable



Knowledge and skills

Fundamentals of Load Control

Proficient understanding of Airline Requirements

Advanced understanding of the Turnaround Process

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