Airlines - Corporate Operations

Description:

Mascot Corporate Campus
Attractive remuneration package
2 X Secondment Opportunities (12 months & 15 months)
Work on top organisational priority transformation and people programs

For nearly a century now, Qantas has been bringing travellers together with the people they love – both from around Australia and all over the globe. It’s just part of being the Spirit of Australia.

These days, we’re widely regarded as an airline people can count on – both on the ground and in the air. It’s a reputation that hasn’t just seen us become the world’s leading long distance airline – but an Australian icon, too. And we’d love for you to be a part of that.

Your new role as a Change Manager in the Qantas Change team will see you responsible for designing, delivering and driving change management programs to enable and support success of Qantas now and into the future. As part of the Qantas change management team you will be assigned as the Change Lead to top priority transformation and people programs that have significant impacts across the dimensions of people, process and technology. In addition, as part of this dynamic and high performing team you will work with the team to champion and build organisational change capability across the business.

Your main responsibilities will include::

End to end change delivery – Using the Qantas change framework, design, deliver and drive the change management program on assigned transformation and people programs. These programs are the highest priority, highest people impact programs across the group. Ensure the all change deliverables (e.g. Change strategy and approach) have clear objectives and measures of success.
Stakeholder engagement, management and alignment – Ongoing engagement with all levels of stakeholders to bring them on the change journey from awareness to acceptance. Ensure alignment on the vision, and their role in successfully delivering and driving change into their respective business units.
Change impact assessment – Identify all impacts across people, process and technology and articulate through a people lens. Identify the “burning platform” and design the “burning ambition” (current to future state). Identify, risks, challenges and dependencies as part of this. Ensure all impacts are addressed through relevant detailed plans.
Change readiness and acceptance – Ongoing and holistic assessment of change program effectiveness to support readiness and acceptance. Proactive identification of gaps with mitigation plan to address. Use as key input into go/no-go events.
Change risks and issues management – Ensure transparent reporting on change risks and issues. Proactive escalation and design of mitigating actions to resolve.
Integration with Qantas strategic vision, brand values and beliefs – Ensure all change programs are aligned with the strategic direction of Qantas. Integrate the brand values and beliefs into strategies, detailed plans and activities.
Ongoing build of change capability across the Qantas Group - This includes sharing learnings on best practice change delivery, continuous improvement of the Qantas change toolkit and collaboration resources, active participation in delivery of change training.
Leadership & teamwork – Perform change leadership role to members of the broader change community, program team and HR community. Contribute to change team events and actively use collaboration tools to efficiently engage and communicate with team members and the broader change community.

Requirements:

What you’ll bring to the role:

Tertiary qualifications in Business/People related field or Change Management
Minimum 5 years experience in a lead change role on transformation programs in complex HR/IR environments
Excellent relationship building and facilitation skills with the ability to positively influence the most resistant stakeholders and challenging situations
Experience in and ability to thrive in ambiguous environments and working in a matrix organisation
High resilience, not allowing setbacks or changes to the course of the program dampen enthusiasm and energy levels
Ability to apply change management theory in a practical and pragmatic approach, tailored to the needs of the business
Superior time management skills working with the ability to work on multiple priorities and meet tight deadlines without compromising quality
High degree of collaboration, working as part of a team and across businesses but with the ability to work independently as required
Ability to maintain a long term strategic focus without losing sight of tactical objectives

We’ve worked hard to create a culture that will challenge and excite you – and give you the support you need to really go places. Here, everyone’s treated with the respect they deserve. And everyone has the potential to make the most of their skills.

Be a part of something special – get in touch today.

Qantas is an Equal Opportunity Employer – so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives, and is always striving to bring out the best in Australia’s youth, the arts and sport. We encourage Aboriginal and Torres Strait Islander – and people from every other kind of background – to apply.

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