Customer Service / Call Center

Description:

CUSTOMER SALES AND SERVICE AGENT (UAE Nationals Only) - 150001XR
Job Purpose


The Position:

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans.

Salary & Benefits:

We offer an attractive salary as well as esides travel benefits normally associated with an airline; more information on employee benefits is available within the 'Working Here' section of this site.

Requirements:

Experience and Qualifications:

12 years schooling or equivalent.

Experience:

2+ years.

Knowledge/skills:

Excellent interpersonal; telephone and customer service skills.

Ability to work in a busy sales team environment.

PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.

Ideal:

Knowledge of contact centre and airline industry procedures and methodology.

To Apply:

To express your interest in the above vacancy please apply on-line by clicking below; and complete our application form. We will then consider your application and contact you should we wish to shortlist you for an interview. Should you not receive an invitation for an interview within 5 weeks please assume that on this occasion you have been unsuccessful. We will retain your details for 12 months unless advised otherwise and re-consider you for future opportunities as they arise. Please also note that if you are not shortlisted you can also update your application at anytime and apply for other opportunities. Thank you for your interest in a career with the Emirates Group.

Apply