Airlines - Corporate Operations

Description:

Marketing Manager - Qantas Store (Job Number: 026783)

• Located at Mascot Corporate Campus
• Competitive salary and benefits
• Exciting opportunity within our growing loyalty business

The Qantas Loyalty Program is one of the world’s leading loyalty programs with over 11 million members to date. Our team is dedicated to delivering innovative and world class services to our customers both internally and externally. With a driven performance culture, we are proud to be experts in our fields, striving continuously to be cutting edge and to provide the best possible ways of driving customer and member engagement.

Your new role as Marketing Manager, Qantas Store, will see you managing the marketing activity to support commercial revenue targets of the Qantas Store. This will include developing and managing the annual marketing plan and implementation of all marketing campaigns from development of offers and creative to segmentation, channel optimisation and results reporting.

Your main responsibilities will include:

• Provide marketing management and support to the Qantas Store commercial and marketing teams
• Manage activity against the Qantas Store annual marketing plan and contribute to the overall strategy to deliver against the commercial objectives
• Design, coordinate and implement effective direct and above the line marketing campaigns based on agreed objectives
• Build a deep understanding of member insights to maximise effectiveness of campaigns
• Take accountability for campaign results and ROI and share learnings with relevant internal and external stakeholders
• Manage the allocation of marketing budget to support activities that generate maximum return
• As required, provide marketing support for broader Qantas Loyalty products and projects

Requirements:

What you’ll bring to the role:

• Tertiary qualifications in Marketing, Communications or a related discipline
• 5+ years demonstrated direct marketing experience in a corporate or agency environment
• Experience in e-retail marketing will be highly regarded
• Exceptional written communication skills
• A keen interest in direct marketing trends, best practice and innovations, particularly in e-retail
• Exceptional interpersonal and negotiation skills, with an adaptable communication style
• Exceptional client service and stakeholder management skills
• Sound experience in managing multiple projects and working to tight deadlines
• Results-orientated, with sound analytical and reporting skills
• Experience in content management/email delivery systems

We’ve worked hard to create a culture that will challenge and excite you – and give you the support you need to really go places. Here, everyone’s treated with the respect they deserve. And everyone has the potential to make the most of their skills.

Be a part of something special – get in touch today.

Qantas is an Equal Opportunity Employer – so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives, and is always striving to bring out the best in Australia’s youth, the arts and sport. We encourage Aboriginal and Torres Strait Islander – and people from every other kind of background – to apply.


Qantas Group Company: Qantas Airways Limited (ABN:16009661901)
Work Type: Full-time
Job Location: AUS-AUS-NSW-Mascot

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