Airlines - Corporate Operations

Description:

We offer opportunities for development on the position of HR Team Leader with German and participation in a new project within HR Services.

Responsibilities:

Participates in the migration of HR processes
Implements, develops and maintains high quality of HR services in the Lufthansa Global Business Services Center in Krakow
Leads his/her team and secures resource planning within the team
Is responsible for communication between concerned parties of the process
Systematically tracks and improves quality of the team performance
Supports his/her team members with solving difficult issues
Takes over difficult requests in case of escalation need
Makes controls when dual controls are necessary
Initiates and leads team meetings
Supports training and coaching of team members on their different levels of progress
Is responsible for the development of his/her team members
Evaluates his/her team members and initiates quarter evaluation meetings
Analyzes incoming complaints and together with Operations Manager identifies measures for troubleshooting
Keeps up to date with procedures and process updates
Handles administrative and special tasks related to the team and service

Requirements:

Your profile

This position is directed to candidates with experience in people management
Strong team management skills
Very good German
Very good English
Flexibility and adaptability
Resistance to stress
Independent and systematic approach to work
Readiness to travel

*Must possess a legal work permit in the country of employment
About Lufthansa Global Business Services Sp. z o.o.

Lufthansa Global Business Services (LGBS) was established in October 2013 as new member of the Lufthansa Group to serve as the central platform for administrative processes within Lufthansa. LGBS operates globally with a parent company in Frankfurt, Germany and regionally responsible Service Delivery Centers also in Frankfurt, Germany (for Germany), in Mexico City, Mexico (for Americas), in Krakow, Poland (for Europe, Africa) and in Bangkok, Thailand (Middle East, Asia Pacific). LGBS will have appr. 2000 employees worldwide. Initially, LGBS will cover processes of the administrative functions Finance, Revenue Accounting, Human Resources and Procurement. Besides the operational execution objective and competence of the LGBS is to increase the efficiency of these processes to generate quality and cost benefits across the Lufthansa Group.

www.lgbs.aero

If this is you, please apply online.

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