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Airlines - Corporate Operations



Business Support Coordinator

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Airlines - Corporate Operations
Mascot Campus, Australia


Business Support Coordinator (Job Number: 025722)

Mascot Freight Terminal, Link Road Location (Parking Available)
Circa $69k + superannuation
Opportunity to Promote Change & Make a Difference

For nearly a century now, Qantas has been bringing travellers together with the people they love – both from around Australia and all over the globe. It’s just part of being the Spirit of Australia.

These days, we’re widely regarded as an airline people can count on – both on the ground and in the air. It’s a reputation that hasn’t just seen us become the world’s leading long distance airline – but an Australian icon, too. And we’d love for you to be a part of that.

As a Business Support Coordinator, your work will see you working closely with a team dedicated to the efficient handling of Import and Export freight to meet customer expectations. Located within the Freight division your role is focused on developing strong relationships with customers and stakeholders to enhance business growth and development.

Your main responsibilities will include:

Providing one-on-one executive administrative support to the Regional Terminals Manager NSW/ACT and the Regional Business Managers NSW/ACT
Be responsible for the processing of Accounts for the NSW/ACT Region
Assisting in the development of customer and stakeholder relationships
Identifying improvement opportunities and supporting improvement initiatives including working with all staff to drive and implement change and reviews of current local standard operating procedures
Contributing to business improvement projects
Developing and fostering a strong working relationship within Qantas including: Qantas Procurement, Commercial, Property & Facilities etc.
Developing and fostering a strong working relationship with Australian Customs and other contracted parties
Assisting with the internal and external audit programs within the Terminal as required and provide advice to support senior operational roles in risk management


What you’ll bring to the role:

Proven written and verbal communication skills with the ability to negotiate, influence and communicate effectively with people at all levels of the organisation including senior management
Strong organisational skills with the ability to coordinate and consolidate input from multiple sources, prioritise and meet deadlines
Experience with project management and developing standards and procedures
Ability to maintain confidentiality, previous experience as an personal or executive assistant preferred
Working experience with PC applications including MS Word, Excel, Project and PowerPoint
Highly self motivated, positive and professional attitude
Ability to act on initiative with limited supervision and also able to work as a team member

We’ve worked hard to create a culture that will challenge and excite you – and give you the support you need to really go places. Here, everyone’s treated with the respect they deserve. And everyone has the potential to make the most of their skills.

Be a part of something special – get in touch today.

Qantas is an Equal Opportunity Employer – so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives, and is always striving to bring out the best in Australia’s youth, the arts and sport. We encourage Aboriginal and Torres Strait Islander – and people from every other kind of background – to apply.