Airlines - Ground Staff

Description:

Crew Scheduler 12 Month Term

This is a 24/7 - 365 days per year position involving shift work



Role Purpose: Adhering to regulations and communicating with all stakeholder while ensure crew requirements are maintained for “day of” operations in a timely and effective manner while


Job Description:

Answer the phone promptly demonstrating an ability to listen and empathize with crew members while ensuring a high level of internal guest satisfaction
Ensure schedule amendments are in compliance with Canadian Aviation Regulations (CARS), Commercial Air Service Standards (CASS), the Company Operations Manual (COM), the Flight Attendant Manual (FAM),
Monitor and mitigate Crew duty and rest violations
Answer the phone promptly demonstrating an ability to listen and empathize with crew members while ensuring a high level of internal guest satisfaction
Ensure implementation of IROP (irregular operations) contingency plans and required pairing modifications
Adhere to Flight Operations policies and Inflight Department policies as outlined in the COM, the FAM, the Crew Services Guidelines,
Ensure appropriate deadheading arrangements are made, confirmed and tracked for crews
Monitor and mitigate Crew duty and rest violations
Other duties as assigned

Requirements:

Qualifications:

Minimum 1 year airline experience preferably in an operational role
Previous experience with flight crew schedules and CARS is an asset
Intermediate experience with SabreSonic, MS Word, Outlook and Excel
Strong interpersonal skills and communication skills with the capability of establishing respect and credibility through actions
High degree of motivation and commitment to work independently in a fast-paced, dynamic and ever changing environment
Ability to work with minimal supervision and take responsibility for accomplishing routine tasks
Proven organizational, time management skills and problem solving skills
Ability to multitask in a fast paced, time-sensitive environment
Demonstrate a commitment to teamwork while contributing to a fun and friendly atmosphere
Be a positive role model, outwardly demonstrating WestJet values and key competencies





WestJet is Canada's most preferred airline, operating over one hundred aircraft to destinations in North America, Central America and the Caribbean. We are recognized as a Top Employer in Canada and our more than 10,000 employees work hard to ensure we maintain our position as one of Canada's most respected corporate cultures. With the launch of WestJet Encore, we will continue our steady growth by offering flights and jobs to more cities in Canada.



We would like to thank all applicants in advance for their interest in WestJet. We believe in enriching the lives of everyone in WestJet's world and encourage applications from all qualified individuals. If you inspire greater creativity and innovation towards reaching new altitudes and meet the qualifications for the position in which you are interested, we welcome you to complete an online application. WestJet is a great place to land - powered by Talent and Growth.



At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will utilize safe work practices to ensure your well-being and the safety of others.

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