Airlines - Cargo

Description:

As part of the new organizational structure within Cargo Americas, Swiss WorldCargo is looking for an Outside Sales Executive based in John F. Kennedy International Airport.

In this challenging role you execute the sales and marketing activities in your assigned sales territory. You develop long-term revenues by promoting the Swiss WorldCargo product and service portfolio with your own customer base of freight forwarders. You foster smooth and seamless relationships with all internal and external stakeholders. In coordination with the Cargo Manager New York, you implement the sales strategy. The job holder reports to the Cargo Manager New York.

Duties:

Ensure prominent sales presence of Swiss WorldCargo in the assigned territory by positioning Swiss WorldCargo as quality air cargo carrier
Provide professional customer service to cargo clients in the sales area
Development of revenues by promotion of Swiss WorldCargo brand and product portfolio
Acquisition of new cargo traffic through a target oriented sales approach, maintenance of existing business
Proactive approach to maintain existing business
Plan sales meetings with freight forwarders to build, maintain and develop long-term partnerships with the customer base.
Participates in the planning and executes the sales and marketing activities in the assigned sales territory
Negotiation of service agreements, allotments and rates, CRM (Customer Relationship Management) follow-up
Ensure information exchange with all interfacing organizations
Gather and analyze market intelligence and implement corrective measures when required (in alignment with superior and sales team)
Regular review of account performance utilizing available business intelligence tools
Proactive approach to sales leads and pending, sharing results with superior and sales team
Participation in internal meetings/projects/trainings
Preparation of reports as required or directed by management
Strive to achieve the highest possible sustainable commercial contribution

Requirements:

Your profile

Bachelor graduate preferred
Minimum 2 years’ experience in field sales or very solid commercial air cargo knowledge
Experienced in air cargo logistics and/or forwarding industry
Strong interpersonal communication skills verbal and written (email, letter, internet)
Good listener, convincing presentation skills, good negotiator
Impeccable customer service attitude
Strong analytical, numerical problem solving skills
Drive for results, Doer, Persistent
Good organizational skills
Good command of English language: fluent in speaking and writing
Flexibility and ability to travel (nationally and internationally)
High degree of flexibility, loyal, team player
Excellent Microsoft Office user knowledge: Word, Excel, PowerPoint
Comfortable working in a challenging but exciting business environment
Ability to convincingly promote the quality image of Swiss WorldCargo
Must be authorized to work in the U.S.

*CV/Resume/Cover letter.
About Swiss International Air Lines Ltd.

Swiss International Air Lines (SWISS) is the national airline of Switzerland. It serves 104 destinations in 48 countries all over the world from Zurich, Basel and Geneva. With a fleet of 91 aircraft, SWISS transports some 16 million passengers every year. Swiss WorldCargo offers a comprehensive airport-to-airport service for high-quality goods and intensive-care freight to some 120 destinations in more than 80 countries. As the national airline, SWISS stands for Switzerland's traditional values and is committed to the highest standards of product and service quality. In 2013, SWISS had a total revenue of CHF 5.17 billion with 8250 members of staff. SWISS is part of the Lufthansa Group and a member of the Star Alliance, the world's biggest airline network.

www.swiss.com

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