Airlines - Ground Staff
Ground Operations Controller-Dublin Office, Ireland
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07.Jun.2016
Open Until Filled
Ryanair
Airlines - Ground Staff
Dublin Office, Ireland
FRGOC01
Description:
Ryanair is currently recruiting for a Ground Operations Controller to join their team.
Working as part of a team, the successful candidate will be based in our dedicated operations room in our Head Office in Airside Business Park in Swords.
The Role
The primary functions of our Ground Operations control team is to:
Become the point of contact and direction to all (non-base) airports in our network.
Identify, highlight and immediately resolve areas of under-performance by airports.
Visit airports to ensure that Ryanair policies, procedures and contractual agreements are being adhered to.
Co-ordinate and produce informative reports between Ryanair internal departments and airports on key performance areas such as:
Punctuality
Customer service issues
Ancillary revenues
Safety & security audits
Ensure that all Ryanair information systems are correctly updated where appropriate.
Requirements:
Full driving licence
2nd European language would be an advantage
Sound knowledge of Ryanair policies and procedures
Knowledge of Openskies / Worldtracer / Immigration / Operations
Excellent verbal and written communication skills
Apply